Privacy Policy

• Students who register for or use our services, and their parents or guardians
• Visitors who send an enquiry, chat with Wondy or browse our website
• Schools and school staff who work with us on career programmes
• People who apply for a job with us

Most of the students we guide are under 18. For any student under 18, we collect and use personal data only with the consent of a parent or lawful guardian. When a student under 18 registers, we ask for parent or guardian details and confirm consent with the parent or guardian before providing paid services.

We do not track children’s behaviour across other websites, and we do not use children’s data for targeted advertising.

If you believe a child’s data has been shared with us without parental consent, write to us at the address in section 12 and we will review and, where appropriate, delete it.

Category	Examples	When we collect it
Contact details	Name, email, phone or WhatsApp number, city and state	Enquiry, registration and job application forms
Student details	Class, school, stream, subjects, courses and countries of interest	Registration and counselling sessions
Academic records	Marksheets, transcripts, predicted grades, test scores, certificates	Shared by you for counselling and applications
Assessment results	Psychometric and Career Profiling Test answers, reports and graphs	When the student takes a test
Application documents	CVs, essays, statements of purpose, recommendation details, passport and identity details where an institution requires them	Hand-holding and application support
Parent or guardian details	Name, contact details, and, where relevant to course or country planning, budget or location preferences	Registration and counselling sessions
Wondy conversations	Questions and messages typed into Wondy	When you use Wondy
Payment information	Amount, date, invoice and transaction reference	When you pay. Card, UPI and bank details are handled by our payment gateway; we do not store them
Job applications	Name, contact details, experience, résumé	Work With Us form
Website usage	Device, browser, pages visited, approximate location, cookies	When you browse the website

We do not ask for information about religion, caste or health unless a student or parent chooses to share it because it is relevant to an application, such as a reservation category or a disability accommodation. We use such information only for that purpose.

• To respond to enquiries and arrange counselling
• To deliver the services you register for, including tests, reports, counselling sessions, shortlists and application support
• To prepare and submit applications to colleges, universities and testing bodies on the student’s instructions
• To send service updates such as session reminders, deadlines and alerts relevant to the student
• To issue invoices, collect payments and meet tax and legal requirements
• To improve our services, website and Wondy, using data in aggregated or de-identified form wherever possible
• To send information about our programmes and events, only where you have agreed to receive it
• To consider job applications

We may use anonymised outcomes (for example, “a student from Panchkula admitted to a UK university”) in our marketing. We use a student’s name, photograph, testimonial or admission result only with the written consent of the student and, for students under 18, their parent or guardian.

We do not sell personal data. We share it only as follows:

• Colleges, universities, application platforms and testing bodies, when a student asks us to help with an application. This may include platforms and institutions outside India, such as UCAS, the Common App or overseas universities. Their own privacy policies apply once they receive the data.
• Service providers who work for us under confidentiality terms, such as our website host, email and messaging tools, the psychometric test platform, the payment gateway, cloud storage and the AI service that powers Wondy. They may use the data only to provide their service to us.
• Schools, for school programmes. Schools receive attendance and aggregated, class-level insights. An individual student’s test report is shared with the school only with the parent’s or guardian’s consent.
• Authorities, where required by law, court order or a government request.
• A successor business, if CEPL is merged or acquired. The successor must protect your data in line with this policy.

Some of our service providers may store data on servers outside India. We use providers that apply appropriate safeguards and only where transfer is permitted under Indian law.

When you submit a form or register with us, you agree that WonderSkool may contact you about your enquiry or services by phone, SMS, WhatsApp or email. You can stop marketing messages at any time by replying STOP, using the unsubscribe link, or writing to us. You will still receive service messages needed to deliver a service you have paid for.

Wondy is an automated assistant that answers general questions and points you to the right part of the website. Wondy conversations are stored so that we can respond to follow-up questions and improve the service. Please do not share sensitive personal details, such as identity numbers or health information, with Wondy. Wondy gives general guidance only; decisions about a student should be discussed with a counsellor.

• Enquiries that do not lead to registration: up to 4 years from the last contact
• Student records, reports and application documents: for the duration of the service and up to 4 years afterwards, so that we can support follow-up applications, transfers and future admissions questions
• Invoices and payment records: as long as required by tax and accounting laws
• Wondy conversations: up to 1 year
• Job applications: up to 1 year

After these periods, we delete data or keep it only in anonymised form.

We use reasonable security measures, including access controls, encrypted connections, password-protected systems and limiting access to staff who need it for their work. No system is completely secure. If a breach affects your personal data, we will notify you and the relevant authority as required by law.

Subject to applicable law, you may:

• ask for a summary of the personal data we hold about you and how we use it;
• ask us to correct or update inaccurate data;
• ask us to delete data that is no longer needed, unless we must keep it by law or to complete a service you have requested;
• withdraw your consent at any time. Withdrawal does not affect anything done before it, and we may be unable to continue a service that needs that data;
• nominate another person to exercise these rights on your behalf in case of death or incapacity;
• raise a grievance with our Grievance Officer.

To use any of these rights, write to the Grievance Officer in section 12. We will respond within 30 days. If you are not satisfied with our response, you may approach the Data Protection Board of India.

Our website uses cookies to keep it working, remember your preferences and understand how visitors use it through analytics tools. You can block or delete cookies in your browser settings; some parts of the website may not work properly without them.

Our website links to other sites, such as social media pages, university websites and testing bodies. We are not responsible for their privacy practices.

Grievance Officer: Saurabh Gupta

CareerPrabhu Education Private Limited (WonderSkool), SCO 21, First Floor, Sector 11, Panchkula, Haryana 134109, India

Email: info@wonderskool.com · Phone: +91 95012 99633

Monday to Saturday, 9:30 AM to 6:30 PM

We may update this policy from time to time. The latest version will always be on this page with its “Last updated” date. Where a change significantly affects how we use your personal data, we will tell registered users by email or WhatsApp.

This policy is governed by the laws of India, and any dispute is subject to the jurisdiction of the courts at Panchkula, Haryana.